100% customer satisfaction guarantee at luxuriousreplica.com
* AAA Grade Quality Guarantee
* Wholesale price for retail
* Professional Customer Service
* Full Replacement and Refund Policy
* Security and Privacy Guarantee on our E-store
* 3 days delivery guarantee
All the purchased items are guaranteed to be shipped out within 3 days as long as the payment is confirmed to be received.
EMS tracking numbers will be sent by email when the order is shipped from our warehouse.
* 10 days exchange guarantee
The watch received is guaranteed to be exact what was ordered. If for our mistake, we will be responsible for the shipping cost of exchange.
If for some other reason you need to return an item, please follow the procedures below.
1. If you are not 100% satisfied with your purchase, you are asked to contact us within 5 days. Product exchange notified to us after 5 business days may not be honored for replacement.
2. The watch MUST be returned in its original presentation box with all warranty information and manuals. Please include, telephone number, and reason for return in the returned package your name.
3. If you ship the item back to us, we recommend that you insure the package. If the package is not insured, you will be liable for lost or damaged product.
4. Re-stocking fee will not be charged.
5. ITEMS CAN BE RETURNED ONLY IF IT HAS NEVER BEEN USED. PLEASE understand that we can not accept a return which is not in the EXACT same condition as we shipped to you.
6. If you have any questions regarding your return, please feel free to contact us at anytime, we are always happy to be of any help.
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